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    Privacy & Terms

    Terms

    Your Radian Tools Account
    Registering your details will allow you to:
    Easily track your orders progress online
    Review your past purchases
    Subscribe to the Radian Tools Newsletter
    Manage your address book and shop with greater ease

    Forgotten Passwords
    If you have forgotten your password, follow the “Forgotten Password” instructions on the “Sign In” page. Radian Tools will send you a new coded password to use on the site. This password is case sensitive. You will be able to reset your password to your desired code once you have logged in with the password provided.

    Payment Methods
    We accept VISA, Master Card, Maestro and Solo/Switch credit and debit cards, we do not currently accept American Express. Payment can also be made using PayPal Express Checkout. All credit and debit card payments are handled by PayPal Business, a secure online payment gateway that encrypts card details in a secure environment. If any problems arise when placing an order, please contact us by e-mail or phone.

    Privacy
    We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.
    • When you register, we need to know your name, e-mail address, and delivery address. This information is then used every time you order. 
    • We also need your telephone number that enables us to contact you urgently if there is a problem with your order.
    • We monitor customer traffic patterns and site usage to help us modify our store and add new features. 


    Cookies
    Cookies are small bits of text used by a browser to store information on your computer’s hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies. Radian uses Cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.

    Radian Tools Ltd
    Company Number: 07388736
    Vat Number: 113682234